Keep the facts straight
With more and more back-office systems supporting drivers, there are more and more opportunities for data discrepancies that can compromise the overall safety program.
If one system shows a driver completed a course, and another shows they didn't, that's a big problem at audit time.
Get those systems talking to each other to ensure that the real story of driver training is reflected everywhere that it needs to be. Keep assignment status updated, ensure start and end dates are consistent, and share grades and certificates as well.